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Data Systems Coordinator
The data systems coordinator supports data-related activities and software within the organization, with a focus on the collection, verification, analysis and reporting of data that drives standard business operations and supports critical decision making.
Responsibilities
Support the technical administration of the Community Foundation’s software systems
- Assist with the administration of all third-party software, including user account creation, system permission assignments, subscription and payment processing, staff training and use optimization
- Serve as point of contact with tech support to resolve issues or facilitate improvements as needed
Support implementation of new products and functionality - Configure system fields, settings, content, templates and integrations
- Support the development of protocols and procedures that govern software use and promote data protection and privacy
Ensure the completeness, accuracy and quality of data across platforms
- Identify and address data quality issues and discrepancies
- Implement data quality controls and monitoring mechanisms
- Support proactive efforts to promote routine constituent information verification (e.g., fundholder or nonprofit surveys)
- Support verification and digitization of fund information (e.g., spending restrictions, use restrictions, etc.) based on document analysis and research
Lead the creation and maintenance of mailing and contact lists
Enter, update and monitor constituent information
- Review birth/marriage/obituary notices and collect birthday, anniversary and other dates of note
- Monitor returned mail and work with third parties to identify changes of address
- Monitor email bounces and preferences
- Monitor submission forms and requests for communications
- Seek addition of relevant constituents through engagement with other departments and third-party resources
Support comprehensive organizational reporting and analysis
- Create visually appealing and interactive dashboards, reports, and presentations
Support technical administration of Mohawk Valley Gives, a community-wide giving day hosted by the Community Foundation
- Support nonprofit, donor and donation data entry and integrity
- Support prize, match and challenge design and administration
Serve as backup for mail opening, gift entry and grant entry
Provide general administrative support